Effective Date: August 2023
Thank you for selecting SMAB Travel ("us," "we," or "our") as your preferred source for economical airline tickets and hotel reservations. This Privacy Policy elucidates our process of gathering, utilizing, and safeguarding your personal data when you browse our website or avail our services. Ensuring your privacy and securing your personal information are our utmost priorities. By utilizing our services or browsing our website, you consent to the practices delineated in this Privacy Policy.
1. Information Collection:
We may procure the ensuing types of personal information from you:
1.1. Personal Data:
- Full name
- Contact particulars (e.g., email address, phone number)
- Billing address
- Passport specifics (if essential for international travel)
- Payment details (credit card data)
1.2. Travel Details:
- Travel plans
- Flight particulars
- Hotel bookings
- Rental car arrangements
1.3. Usage Insights:
- IP address
- Browser category
- Device specifics
- Log records
- Cookies and analogous technologies
2. Utilization of Personal Information:
We employ the personal data we collect for the ensuing objectives:
2.1. Service Provision:
- Processing your hotel and flight bookings
- Dispatching booking confirmations and travel schedules
- Facilitating correspondence with airlines, hotels, and car rental companies
2.2. Customer Assistance:
- Addressing your inquiries and offering customer support
- Notifying you about alterations or updates to your travel blueprints
2.3. Marketing and Offers:
- Transmitting promotional deals, newsletters, and travel-related facts (if you've chosen to receive them)
- Conducting market studies and refining our services
2.4. Adhering to Legal Regulations:
- Abiding by legal obligations such as tax and bookkeeping requisites
- Investigating and forestalling fraudulent or illegal conduct
3. Information Dispensation and Disclosure:
We may disclose your personal data to third parties under the ensuing circumstances:
3.1. Service Providers:
We might enlist trustworthy third-party service providers to undertake specific services on our behalf, such as handling payments, overseeing customer data, or assessing website usage. These service providers access your personal data solely as required to fulfill their individual responsibilities and are obligated to preserve the privacy and security of your information.
3.2. Commercial Transfers:
In case of mergers, acquisitions, or asset sales—complete or partial—your personal information might be shifted to the acquiring entity as part of the transaction. We'll make sure to uphold the privacy of your personal data and provide notice before its transfer, subject to a different privacy policy.
3.3. Legal Imperatives:
We may unveil your personal data when mandated by law or in reaction to valid legal appeals, such as subpoenas, court orders, or governmental decrees.
4. Data Protection:
We apply reasonable security measures to shield your personal information against unauthorized access, alteration, disclosure, or destruction. Nevertheless, please bear in mind that no method of transmission or storage is completely foolproof, and we cannot assure the complete security of your data.
5. Data Retention:
We will hold your personal data solely for the duration necessary to fulfill the aims outlined in this Privacy Policy, unless the law requires or permits an extended retention period.
6. Your Choices:
You possess specific rights and preferences regarding your personal data:
6.1. Access and Update:
You can access and update your personal data by logging into your account or getting in touch with us directly.
6.2. Marketing Communications:
You have the option to opt out of receiving marketing communications from us by adhering to the instructions provided in the communication or by contacting us. Please note that even if you choose not to receive marketing emails, you may still receive non-marketing notifications.
